PhoneValet Specifications

Every box of Parliant's award-winning PhoneValet Message Center comes with the following items:

Parliant USB telephone adapter USB and telephone cables PhoneValet software CD PhoneValet User Guide (PDF) Dual Telephone Jack (splitter)

Voice Mail

• Voice mail can present menus of choices arranged into a call tree.
• Unlimited voice mailboxes accessed with touch-tones (allows for multi-digit mailboxes). Mailboxes can be individually enabled and disabled
• Multiple lines supported with simultaneous answering and recording
• Patent-pending Call Completion Technology™ enables you to build an automated attendant system without using an expensive office phone switch.
• Overrides let you change call trees at different times of day or on different lines (for lunch time, nights, etc..)
• Main greeting and greetings for each mailbox — importable from audio files, recordable from system microphone (if present) or generated using Apple speech synthesis
• Audio playback controls integrated with call logging feature, audio files available in filesystem for advanced users
• Functions no matter what user is logged in and even works when no users are logged in
• New-calls interface allows easy access to new and flagged messages
• Check messages by calling in (protected by secret codes). Listen to new, flagged or all messages. Replay, save and erase messages quickly
• Messages can be emailed to others using standard email attachments. PhoneValet not required by email recipients to listen to messages

Call Recording

• Records both sides of conversation to compressed audio file on hard disk
• Calls can be recorded automatically for all calls, started manually, or for all calls to/from specific numbers
• Plays audio notices to parties before recording begins and after recording ends
• Audio playback controls integrated with call logging feature, audio files available in filesystem for advanced users
• Recording can be paused and resumed
• Call recordings possible on more than one line simultaneously

Remote Control

• Call in to your Mac and run AppleScripts by dialing secret codes that you assign to each script
• Scripts can provide a sound file or text to be spoken back to the user (using Apple's text-to-speech) after they are run

Call Actions

• Run AppleScripts for each incoming call with Caller ID info (examples provided)
• Run AppleScripts when phones are picked up/hung up (for instance, to pause iTunes or to set your iChat status to "on the phone")
• Send email (even to most cell phones by SMS) on incoming calls
• Run AppleScripts after voice mails are left and calls are recorded (for instance, to add audio to iTunes/iPod playlists)

Talking Caller ID

• Announces incoming callers on-screen and using Apple's speech system
• Customize screen sizes and time-of-day for speech

Answer Based on Who is Calling

• Custom ringtones (whatever you like)
• Answer voice mail immediately (instead of waiting set number of rings) or optionally, forward directly to the appropriate voice mail box
• Customize greeting messages
• Call blocking (plays greeting but then hangs up, works with faxes)

Detailed Call Log

• Stores date/time, number, name and duration of all calls
• Logs all calls dialed from any telephone
• Easy export to comma- or tab-delimited files
• Make text notes on any call in the log
• Call a number back by simple double-click
• Easy searching and sorting to quickly find calls of interest
• Call log data is captured no matter what user is logged in or at the login panel

Flexible Dialing

• Specify rules for dialing long-distance and calling-card calls
• Dial by voice using a microphone
• Dial directly from Apple's Address Book
• Dial from almost any application using the Apple Services menu
• Dial via AppleScript/Apple Events (examples provided)
• Dial from the pasteboard using simple copy-and-paste

Phonebook and Address Book

• PhoneValet Phonebook is a simple, virtually unlimited list of names and numbers, with notes
• Dial a number by simple double-click, as well as voice dialing
• Easy import from Address Book or files
• Allows access to contact data no matter what user is logged in or not



• Seamless Address Book integration allows PhoneValet to look up callers in your address book for call logging and announcements
• Use your existing Address Book cards for voice dialing, and customize dialing rules

Fax Support

• Faxes can be detected by PhoneValet's voice mail feature and directed to Apple's built-in fax software or to the professional-grade PageSender fax software from SmileOnMyMac
• If you have a fax machine that shares the line with voice calls, PhoneValet will suspend voice mail when a fax is coming in and allow the machine to take the call