Parliant offers a no-questions-asked, 30 day guarantee on hardware-based products such as PhoneValet Message Center, PhoneHerald and CurbTalker when purchased directly from Parliant. If you are not completely satisfied, simply contact us within 30 days. Upon receipt of your returned unit in its original packaging we will refund 100% of the purchase price. While we will refund your entire purchase price without question, we are unable to refund the cost of shipping, handling and (if applicable) customs charges.
To return your product, simply contact us for a Return Merchandise Authorization (RMA) number. At that time we will provide you with the return shipping address and instructions for your country.
The 30-day return policy is not available for software-only purchases such as software upgrades, PhoneValet Anywhere or PhoneValet Home Edition. Complimentary demo licenses are available if you wish to try these products before purchasing. Refunds are not available from Parliant for greetings ordered through Holdcom.